Sophia is a rock star. Goes out of her way to provide good service!
- Michael on Wednesday January 27th 2016
I had an unidentified noise under the hood which I suspected might make my vehicle unsafe to drive. After speaking with a technician, she agreed it might be unsafe and arranged for me to drop the car in a full day earlier than my original booking slot. Although they were strictly fully booked, she said they would try to fit it in. Fortunately for me, the service team did manage to get round to looking at the car a day early, as the problem turned out to be in the braking system, and required a part which had to be ordered overnight. I am very grateful to the service team, and technician Brenda in particular, for listening to my concerns and being so flexible. I needed the vehicle back no later than close of business on the day it had originally been booked in for, as my husband was leaving on a two week trip. It was ready with a couple of hours to spare. As always, I was kept fully informed about what was wrong, and the cost of the repair. Thank you.
- Eric on Friday January 8th 2016
Scheduled service for a re-call repair and the service, parts, and cashier people were great! All were friendly and made this an easy experience. When it's time to look for a new Ford, I'll definitely look at Evergreen Ford!
- Richard on Friday November 27th 2015
Service personnel was prompt, efficient, and friendly in all aspects, including arranging for a rental car for me. I can't think of anything that would have made the experience better. Well done!