I brought my 2013 Ford Explorer into the service dept for an oil change and to have the mechanic diagnose a squealing sound coming from the engine compartment. Since this squealing sound only seems to occur when it rains, I wasn't sure if the mechanic could duplicate the sound to find the problem. However, he did fix the problem by replacing the belt and belt tensioner and no more squealing sound! Sophia Mendez was my service advisor and she always does a great job keeping me informed on my vehicle's progress during the repair and after-repair summary.
- Janice on Saturday December 19th 2015
Great service, on-time,excellent service advisor
- Keith on Wednesday November 18th 2015
The Works" was done on time and at the agreed upon price. Every employee I encountered was friendly and helpful.
- Paul on Friday October 30th 2015
As always, your service department is amazing. Carl Venis is patient, calm, and informative. I don't know all their names, but everyone else I dealt with was great!